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Celia Tang: What to pay attention to when purchasing products on Alibaba

Celia Tang is a Senior Account Manager at techTongBo. She has been in the sales business for three years and has served more than 100 customers from all over the world, so she has very senior Alibaba sales experience.

alibaba is the big b2b platform
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Celia has had a lot of clients who are not confident about purchasing goods on Alibaba and are always worried about being scammed on this platform. Objectively speaking, Alibaba can't be 100% legitimately good suppliers, but overall, most sellers want to do business and make money. And since Alibaba has a relatively strict audit system, Celia believes there is no need to question the legal compliance of this platform.

So Celia summed it up, and I hope the following lessons can help all the potential customers who have not yet made a deal on Alibaba.

When purchasing products on Alibaba, there are several things to keep in mind:

  • Supplier verification: Ensure that the supplier is legitimate by checking their trade assurance, business license, and customer feedback.

  • Product quality: Request samples and thoroughly inspect the product before placing a large order.

  • Intellectual property: Be cautious of counterfeit products and ensure that the product you are purchasing does not infringe on any patents or trademarks.

  • Pricing: Compare prices from multiple suppliers and be aware of any excessively low prices that may indicate a low-quality product.

  • Shipping and logistics: Consider shipping costs, lead time, and the mode of transportation.

  • Payment protection: Use Alibaba's secure payment systems, such as Trade Assurance, to protect your payment and ensure on-time delivery and product quality.

  • Communication: Clearly communicate your requirements and expectations with the supplier, and have a plan in place to resolve any issues that may arise.

We hope that these Tips given by Celia can help people in need, and I hope that Alibaba platform can better control the qualifications of buyers and sellers on the platform to avoid letting some scammers mix in to confuse the market.


techTongBo (also named: Nanjing TongBo / NJTB) is a Chinese company specializing in the manufacture and sales of vacuum cleaner accessories. We offer replacement accessories for the global market that are compatible with mainstream vacuum cleaner brands and have stronger price advantages.

We have also updated a blog with information and news about vacuum cleaners, so feel free to visit it if you are interested.


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