A brief introduction to the logistics logic on AliExpress Standard Shipping. Many buyers don’t know much about this part of the process and are often confused when using it in practice: why can’t the logistics tracking system see the shipment information, but the seller says they have already sent the package, is it a scam?
Aliexpress Standard Shipping is the most popular Shipping method in AliExpress
In fact, there are several logistics models available on the AliExpress platform, but today we will focus on AliExpress Standard Shipping, which is the most popular and well understood model.
Once a buyer has chosen AliExpress Standard Shipping, 99% of sellers will use this service to send their parcels for them. This is because it is generally a reliable service on the AliExpress platform, the delivery speed is good, the price is not particularly expensive and, importantly, the seller is exempt from liability if something goes wrong with the logistics process.
Parcel delivery route
Firstly, it is important to be clear: AliExpress Standard Shipping is not a specific logistics service provided by a specific logistics company, it can be understood as a logistics intermediary service that uses AI data to select the logistics service that the system deems most appropriate for the buyer to deliver, so often when you check the logistics information you will see that the specific logistics company delivering the goods is not AliExpress, but some countries’ postal systems or third party logistics companies.
Secondly, for any order with AliExpress Standard Shipping, the seller will need to deliver the parcel to an AliExpress partner forwarder who will be responsible for applying the final postal label. In other words, the seller does not know which courier company will deliver your parcel, this is decided by AliExpress’ logistics ‘brain’.
That is, after the parcel has left the seller’s warehouse and before it enters AliExpress’ forwarding warehouse and is scanned and entered into the information system, you will have the confusion mentioned at the beginning as to why you cannot see the logistics record, but the seller claims to have shipped the parcel.
Once your goods have successfully arrived at the AliExpress transit warehouse, the staff will scan the code (a barcode label belonging to AliExpress’ internal logistics system will be placed on the parcel before the seller sends it out to the warehouse) and register the information, at which point your parcel will start to be tracked.
Then, through a powerful logistics system, your parcel will enter the logistics routes of different logistics companies and will be delivered over a period of time to your country.
When the goods are delivered to your country, in some cases the parcel will once again change logistics providers who will once again handle your parcel and eventually take care of the delivery or deliver it to a pick-up point to inform you to collect it.
By the time all this process is complete, there may be many buyers complaining about slow speeds and damaged or lost goods, but all this is out of the seller’s control as they are not in a position to ensure that every parcel is delivered safely (and if they need to provide this guarantee, they would need to pay many times the logistics costs, which is clearly not economical).
Finally I would like to introduce you to a superb third party logistics tracking service Postal Ninja .
I’ve created a Q&A with some frequently asked questions to help you better understand the entire business process, click here for details.